“When Bottleneck Management needed to outsource its gift card program to a third-party provider we did our homework and looked at multiple options. After speaking with Sheri and Kim at The Customer Connection MULTIPLE times, it became clear that they were the right choice for Bottleneck Management. The Customer Connection made transferring our gift card database completely seamless. Their technology/implementation team, sales team, and all other aspects of The Customer Connection have one very common theme, fantastic customer service. It has truly been a pleasure working with The Customer Connection for Bottleneck Management's gift card program."
Bottleneck Management, Jordan Gibrick, Operations Manager
“The Customer Connection offers valuable services to our operation. Their flexibility to integrate with our various initiatives go above and beyond the traditional gift card and loyalty programs. With their help, we were able to create and customize programs for our residents, employees, and guests. Among those was an innovative and nationally recognized loyalty program geared toward the promotion of healthy choices while dining. “
Atlantic Health, Todd Kaminsky, General Manager
"As we begin each US Open, there are always many uncertainties given the scale of conducting the world’s largest annual sporting event. However, over the past years we have learned not to have any doubts that the TCC team will provide a world class level of service. In spite of the geographic distance separating us, we consider the TCC staff an important part of the US Open team."
United States Tennis Association, Jeffrey A. Zonenshine, Director Information Technology, Professional Tennis
“I have worked with The Customer Connection for the last 4 years and consider them to be one of the best in the business. From programming and fulfillment to customer service and reporting, they have handled all aspects of our Gift Card and Frequent Dining Programs extremely well at a reasonable price.”
Patina Restaurant Group, Cory Bronson, Senior Marketing Manager
"The Customer Connection has worked with us to take our company’s wine club / frequent diner program to an entirely new level. Our company had very custom needs that no other customer loyalty company was able or willing to accommodate. The customer connection broke through those barriers and created the ideal system for our company. We’re extremely fortunate to have found The Customer Connection. Both our business and our membership have grown EXPONENTIALLY since the creation of the program."
Cooper's Hawk Winery & Restaurant, Tim McEnery, President
"The Customer Connection has been our marketing partner since 2003. From managing our database, to email marketing, to direct mail, to gift card fulfillment, the entire team at TCC has been professional, detail oriented and truly a partner in the success of our business. I would highly recommend TCC and look forward to working with them in the years to come."
Grill Concepts, Terri Henry, Vice President of Marketing